Terms and conditions

End User Licensing Agreement (EULA)

Last Modified: February 22, 2021

Tapebook Ltd. (operating as TapeReal) is a corporation formed pursuant to the Canada Business Corporations Act (R.S.C., 1985, c. C-44). In consideration for permitting your access to our website, applications and online platform and other good and valuable consideration, you agree as follows:

  1. These terms and conditions (the "Terms") form a legally binding agreement which govern your access to and use of Tapebook Ltd.'s, ("we", "us" or "our") website hosted at https://tapereal.com  and related domains and sub-domains (the "Website") and our 'TapeReal' iOS and Android applications which are available for download on the Apple App Store and Google Play Store (collectively the "App").
  2. You, the user ("you" or "your"), represent and warrant that you are at least 18 years of age and you have read and understand these Terms and agree to be bound by them. If you are not at least 18 years of age or do not agree to these Terms, you are not permitted to use our App.
  3. If you are using our App on behalf of, or in the employ of, an organization (corporation, trust, partnership, etc.), you are agreeing to these Terms for that organization and representing and warranting that you have the authority to bind that organization to these Terms. In such a case, "you" and "your" will also refer to that organization and yourself individually. For greater clarity, both you as an individual and your organization are legally bound by these Terms which form an agreement between you and Tapebook Ltd.


We collect and process personal information in accordance with our privacy policy (which is incorporated by reference) and these terms. By using our Website and App, you consent to such collection and use of your personal information. You can access and read our privacy policy on our Website.


As our website and app continue to change, we may, at any time, revise these terms and our policies by updating this page or the page hosting the relevant policy. The date of the last version of these terms is posted above. As you are bound by these terms each time you visit our website or use our app, you are responsible for periodically reviewing the amendments to these terms and you are deemed to have accepted and agreed to such amendments by accessing and using the website or app after such amendments have been posted. If you do not agree with the amendments, you shall immediately stop accessing the website and app and terminate your account, subject to the terms provided for herein. We may also undertake to send you notice of any changes to the terms or policies.

About Our App

Our App serves as a social network, allowing users to record audio and video conversations or solo recordings, which are publicly displayed and accessible to other users of the App. Our App:

  1. Requires access to your device's microphone for calls and camera for video calls.
  2. Relies on push notifications for users to receive and accept calls. See our privacy policy for details.
  3. Requires access to your photos to upload your profile picture; and
  4. Requires access to your contacts if you wish to invite or see which of your contacts are already on the App.

See our privacy policy for details.

As of March 1, 2021, we now also offer the ability to both monetize your tapes and purchase credits (referred to as “RealCoins”) to pay other users to access their content. See “Purchasing and Using RealCoins” below for details.

Establishing an Account

In order to use our App, you are required to establish an account and provide certain personal information, as set out on the App and in our Privacy Policy. Our account sign-up process will require that you provide a valid cellular telephone number, which we will send a one-time passcode, to verify you as the owner of, or confirm you have possession of the mobile device you are establishing the account from. We use a third-party service, Firebase, offered by Google LLC, and their related and affiliated entities, including but not limited to, Google Cloud Canada Corporation and others, to implement the SMS text message signup and passcode delivery process.

By providing us with your cellular phone number, you agree that we may send you text messages for the above process and as part of an account recovery process. It is your responsibility to ensure your cellular device or network is not accessed by any unauthorized third-party, who may attempt to use your device to reset your TapeReal account login credentials.

Alternatively, you may elect to establish an account using ‘Sign in with Apple’, the details of which you can view online at https://developer.apple.com/sign-in-with-apple/. Apple may collect and store account usage details. You can view Apple’s privacy policy at https://www.apple.com/legal/privacy/en-ww/

You agree that access to your account constitutes good and valuable consideration in exchange for agreeing to these Terms our Privacy Policy and all other documents or policies incorporated by reference.

Account Non-Transferrable. Access to your account is not transferrable and is only intended for the individual that established the account. You agree that you are responsible for any activity on your account, whether or not you authorized that activity and you agree to immediately notify us of any unauthorized use of your account.

Account Security. You agree and understand that the technical processing and transmission of the Website, the App and the data, content and information you provide in or to the Website or App, may be transferred unencrypted and involve transmissions over various networks and devices not owned or controlled by us. For your own protection and security, you should not use a password which you use to login to any other accounts or services.

Grant of Revocable License to Use the App

Upon establishing an account with us, we grant you a worldwide, non-transferable, non-exclusive license to access the App in accordance with these Terms, but reserve the right to revoke the license without cause or justification and/or remove the App from the Internet, the Apple iOS App Store and the Google Play store.

Account Types and Fees

We offer both free and paid (growth plan) accounts. Our free accounts, and various account tiers, permit you to upgrade and downgrade your profile and content’s rankings on the Aapp. For the details of our various account features and pricing, please see our Website or the pricing pages displayed within the App, which are incorporated by reference and form part of this agreement.

By agreeing to these Terms, you agree to pay all fees associated with or arising from your account and subscriptions you accept from within the App. All subscriptions will automatically renew each month or each year, as applicable. Our fees are subject to change, however, we agree to provide you with a minimum of 30 days’ notice of any such changes via email or within the App. Changes will only apply at the start of your next billing period, whether monthly or yearly, depending on your subscription.

We use Apple’s ‘Auto-renewable Subscriptions’ feature (https://developer.apple.com/app-store/subscriptions/) for all paid (growth plan) account subscriptions on iOS devices. You may elect to upgrade or downgrade your subscription at any time. To do so, you can manage your subscription from within your Apple ID account on your iOS device. You agree and acknowledge that your account and payment method used via Apple will be automatically billed in accordance with the terms of your subscription.

Purchasing and Using RealCoins

We also allow you to buy digital coins (“RealCoins”) on our App, which you can use to purchase licensed access to exclusive content from other users. RealCoin prices are displayed in the App in US Dollars and are subject to change. When you use RealCoins to purchase access to content, you agree that either we, or the creator of such content, may delete it, in which case you may only be able to view the content for a limited period of time.

As a creator, you can lock your content on our App, requiring other users to spend RealCoins to access your content. You agree and acknowledge that, as a fee, we collect a portion of RealCoins spent in connection with the sale of exclusive content, and that the number of RealCoins we collect for such transactions may vary as our Website and App evolve.

RealCoins are non-refundable and are not transferrable, meaning unless you are purchasing exclusive content from another user, you cannot transfer RealCoins between accounts, or in any manner. All transactions involving RealCoins are final (and non-refundable), including where you elect to purchase RealCoins from us or where you spend RealCoins on exclusive content from other users.

We may limit, in our sole discretion, the number of RealCoins you may purchase from us and hold in connection with your account at any given time.

You agree not to sell, assign, mortgage, lien or transfer, or give up any rights you may have in or to your RealCoins, or your account and that any such purported transfer shall be null and void and of no effect. RealCoins are not a currency or a cryptocurrency and cannot be withdrawn to external digital wallets. RealCoins have no value or purpose outside of our App and the purchase of access to content from other users.

Withdrawing RealCoins

RealCoins which you purchase directly form us cannot be withdrawn or redeemed for US Dollars or any other currency. They are only intended to be spent on unlocking content from other users. However, where you receive RealCoins in connection with the sale of access to your exclusive content on the App, you may have such RealCoins redeemed by us for the US Dollar value displayed within your account. To do so, visit your wallet via the App, enter your email address, the amount you wish to withdraw and click “Request Withdrawal”.

We set limits to the minimum number of RealCoins you must have in your account before we will redeem such RealCoins for US Dollars. As of the last date of these Terms, the minimum value to have your RealCoins redeemed is $100 US Dollars, however, we may increase or decrease that amount in our sole and absolute discretion.

Withdrawal processing times may vary, and may take two (2) or more weeks to process. You agree and acknowledge that payment processing, wire transfer, PayPal, currency conversion and similar fees may apply to each withdrawal of RealCoins and be deducted from your withdrawal balance. We may display estimated withdrawal fees you will incur in connection with each withdrawal, however, the final fee will be based on the fees charged to us by the applicable payment processors. You may be required have a US Dollar bank account, and/or an account which can receive wire transfers or SWIFT payments in connection with the withdraw of your RealCoins. You may also be required to hold a PayPal or other account to receive payments from us.

RealCoins held in an account will expire in the event your account is terminated, for any reason, whether by you or us. If we reasonably suspect you have used your account for any unlawful purpose, we may also restrict or prohibit your ability to use or withdraw RealCoins and/or terminate your account.

The ability to withdraw RealCoins is subject to the confirmation of your identity, banking and payment details (see our Privacy Policy for details). We reserve the right to confirm that the name associated with your account on the App, your withdrawal and your banking or PayPal details match.

If any payment made by you, to us, to purchase RealCoins is reversed (i.e., charged back) by our payment processors or a credit or debit card issuer, you agree that we may remove the corresponding RealCoins from your account, or require that you pay us for any reversed transactions. Where you fail to do so, your account may be terminated or your ability to purchase RealCoins restricted.

Errors and omissions may occur in respect of RealCoins or transactions involving RealCoins, and you agree that we may rectify such errors or omissions, including adjusting your RealCoin balance in the App, as we deem necessary in our sole and absolute discretion.

You agree that in the event we may no longer offer the App or support RealCoins, we may set a deadline upon which you must spend your RealCoins or withdraw them in accordance with these Terms.


While we allow you to upgrade or downgrade your account at any time, and we will pro-rate your account payments based on when such upgrade or downgrade occurs, we do not offer refunds whether for account fees or RealCoins, unless we have charged you in error. If you believe we charged you in error, you must contact us within ninety (90) days of such charge.


You agree that all prices displayed are subject to the addition of sales and other taxes, whether Canadian or foreign, applicable to this agreement or arising in any way from your account.

To the extent you earn any income (whether via RealCoins or the withdrawal of US Dollars) as a result of using the App, you agree that it shall be your sole responsibility for declaring and paying all taxes associated therewith, including but not limited to sales and income tax, in all applicable jurisdictions. You agree that we are not responsible for, and shall not be liable in connection with, your failure to collect and remit any and all such taxes. You agree to indemnify us against any claims from a government or taxing authority arising from or related to your failure to remit applicable sales and income taxes.

You agree that upon request and subject to applicable laws, we may share (and may be required to share) records of your income earned on or via the App with governmental authorities, including tax authorities.

Acceptable Use of Your Account and our App

When accessing your account or using our App, you agree that you:

  1. Will not record, upload, copy, distribute, share, perform, refer to or otherwise use or generate content that is objectionable, abusive, unlawful, obscene, defamatory, libelous, harmful, hateful, harassing, bullying, sexual in nature, threatening, racially or ethnically offensive or objectionable, that would violate another person's rights (including their intellectual property rights), that contains graphic violence, self-harm, suicidal, constitute or encourage a criminal offense, give rise to civil liability, or violate any local, state, provincial, national or international law or regulation, or that is otherwise inappropriate;
  2. Will not use or exploit the images or videos of children or disclose personally identifiable information of children;
  3. Will not disclose personally identifiable information belonging to others unless authorized by them to do so;
  4. Will not disclose your password or transfer your account to any third party, or allow any third party to access your account;
  5. Will not impersonate any person or entity in using the App;
  6. Will not do anything that has any unlawful or fraudulent purpose or effect;
  7. Will not circumvent, disable, violate or otherwise interfere with any security related features of the App;
  8. Will not upload, copy, distribute, share or otherwise use unsolicited or unauthorized advertising or promotional materials;
  9. Will not upload, copy, distribute, share or otherwise use content that contains or embodies software viruses or any other malicious computer code that is designed to interrupt, undermine, destroy or limit the functionality of any computer software, hardware or communications equipment;
  10. Will not translate, reverse engineer, decompile, disassemble, modify or create derivative works based on the App and its underlying software code, in whole or in part; and
  11. Will not circumvent, disable, violate or otherwise interfere with any security related feature of the App.

In addition to our above acceptable use terms, you agree not to use our Website or App in any manner which may infringe copyright or other intellectual property rights of any third party.

We have no tolerance for users who breach these Terms, including the above acceptable use provisions. We may, but have no obligation to, remove content and accounts that we determine in our sole discretion to be (or may reasonably be determined to be) unlawful, damaging, abusive, objectionable or which violate any third-party's intellectual property rights, these Terms or any policy or document incorporated by reference.

Acceptance of Risk and Disclaimers

Everything on our Website and provided as part of our App is provided "as is" without warranty of any kind including all implied warranties and conditions of merchantability and fitness for a particular purpose. We hereby disclaim all warranties and conditions of any kind, whether express, implied or statutory.

You agree that, while we strive to have error free and uninterrupted service, we do not guarantee the absence of interruptions nor shall you hold us liable for any damage such interruptions may cause.

We make no representations as to the uptime or availability of the App. We may decide, for any reason, to no longer offer or support the App.

You accept all risks associated with using the App, including those arising from interacting with other users.

You agree and acknowledge that our App also allows users to embed audio and video recordings on our Website and third-party Websites. When doing so, and in connection with the ordinary usage of your audio and videos on the App, you agree that we may place a watermark on all audio and video content and/or on the frame of the embedded content.

You agree and acknowledge that when you upload audio, videos, images or other content to the App, other users or third parties may, without your consent, use them, or the corresponding embed code or otherwise republish or use your content elsewhere online, and once shared on the Internet, may be difficult or impossible to remove. You accept all risks related thereto. Accordingly, you should only record, upload and share content you are comfortable having online indefinitely.

You agree and acknowledge that we do not guarantee any confidentiality with respect to any of your audio or video calls, or other information you communicate on the Website or App.

We operate the Website and App in conjunction with our independent contractors and third-party service providers. They may have access to your personal information in providing services to us, or providing you with access to the Website and App. We may use a variety of service providers, employees and servers in locations both inside and outside of Canada, which may make your personal information the subject of foreign laws and foreign legal proceedings.

To the extent permitted by law, without limiting the generality of this section, or any other section limiting our liability, you agree that we shall not be responsible for the acts or omissions, including the negligent acts or omissions, of our independent contractors or third-party service providers.

Limitation of our Liability




Indemnification and Hold Harmless

You agree to indemnify us, our affiliates, employees, shareholders, directors, agents, representatives and contractors, and to defend and hold each of them harmless, from any and all claims and liabilities (including reasonable legal fees) which may arise from (i) your violation of these terms, or any policy incorporated by reference; (ii) your violation of any third party right; and (iii) any breach of a representation or warranty made by you to us, either in these terms, privacy policy or otherwise.

Your Content

Our App permits you and other users the ability to record, upload and submit audio, video and written content, including comments and messages ("User Content"). We do not pre-screen User Content uploaded or posted to the App by you or other users. You hereby grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any of your User Content that you post or upload to the App in order to facilitate the ordinary use of the App. We may also use your User Content for marketing purposes or allow the content to be shared or embedded on third-party websites and applications.

Adding and Removing Content

When an audio or video call or solo tape is recorded and uploaded to the App, only the user who initiated the call will have the ability to add a tape title, hashtags and publish the recording to their feed. However, the two users who participated on the call or the person recording solo (in addition to us) will be able to edit tape details or delete the recording from within their account after it has been published.

If you accept a call from another user in connection with the App, you hereby consent to the call, whether audio and/or video, being recorded and uploaded publicly to the App, and used in accordance with these Terms.

For content which you elect to have locked, as exclusive content, for which other users must pay RealCoins to access, you agree and acknowledge that such users may continually view, and are hereby granted a license to view and access such content until it is deleted from the App. You further agree not to delete content you have accepted RealCoins for, for a minimum of 30 days, or such longer period of time we display in the App.

Flagging Content

Our App is only intended for lawful use. We are building a community of good, healthy, authentic, informative and interesting audio and video content. We believe in freedom of speech, however, we do not permit content that is contrary to these Terms, including for example, content which may infringe copyright or other intellectual property rights of any third-party or which is or which we view as objectionable, abusive, unlawful, offensive, threatening, libelous, hateful, defamatory, pornographic, sexual or obscene.

If you encounter content you believe to be contrary to these Terms, please flag it in the App by clicking "Report Tape". We may, but have no obligation to, remove content and accounts that we determine, in our sole discretion, to violate these Terms or any policy incorporated by reference.

Intellectual Property

Apart from User Content on the App, our Website and App contain open source and public domain content, licenced content as well as proprietary content owned by us and by third parties. Aside from sharing links to content on our App, you are not permitted to copy or distribute any content on our Website or App (including but not limited to text, images, trademarks, videos and audio) without the express consent of the owner, or in instances where the App facilitates embedding content on third-party sites.

All other contents of the Website and App including, but not limited to, the software code, is the property of Tapebook Ltd. and/or our independent content providers ("ICPs") with all rights reserved. Without limiting the generality of the foregoing, you are not permitted to use any trademark or trade name of Tapebook Ltd., including our TapeReal name and logo, without our express permission. All rights, title and interest in and to the Website and App are and will remain the exclusive property of Tapebook Ltd., our ICP's and licensors.

The Website, App and their contents are protected by copyright, trademark and other laws of Canada, the United States and foreign countries. Except as expressly permitted in these Terms, you may not reproduce, modify or prepare derivative works, distribute, sell, transfer, publicly display, publicly perform, transmit, or otherwise use the Website, App or their contents.

Your Feedback and Suggestions for Improvement

You agree that all feedback, comments, and suggestions for improvements (the "Feedback") you provide to us, in any form, will immediately become our sole and exclusive property. You hereby irrevocably transfer and assign to us and agree to irrevocably assign and transfer to us all of your right, title, and interest in and to all of your Feedback, including all worldwide patent rights (including patent applications and disclosures), copyright rights, trade secret rights, and other intellectual property rights therein. As a result, we may implement such Feedback into the App. At our request and expense, you will execute documents and take such further acts as we may reasonably request to assist us in acquiring, perfecting and maintaining such intellectual property rights.

Copyright Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on our Website or App, please notify our copyright agent at info@tapereal.com. While we take no responsibility for any user who breaches your copyright or other intellectual property rights, we may, in our sole discretion and without liability, undertake to attempt to contact the infringer on your behalf and/or cancel the infringer's account.

If you wish to contact us for any other reason, you can email us at info@tapereal.com, or write to us at PO Box 1117 Shelburne, Ontario, L9V 3M2, Canada.

Linked Sites

Whether or not we are affiliated with sites or third-party vendors that may be linked to our Website or App, we are not responsible for their content (the "Linked Sites"). The Linked Sites are for your convenience only and you access them at your own risk. We and other users may provide links and references to material on other websites not owned or operated by us. Links found on our Website or App are not an endorsement and we do not represent or warrant the accuracy or truth of the contents of information found on said websites. You access those links and corresponding sites at your own risk.

Law of the Contract (Governing Law) and Jurisdiction.

These Terms, all documents incorporated by reference and your relationship with us shall be governed by, construed and enforced in accordance with the laws of the Province of Ontario, Canada (and any Canadian federal laws applicable therein) as it is applied to agreements entered into and to be performed entirely within such province.

You hereby agree to irrevocably and unconditionally submit to the exclusive jurisdiction of the courts and tribunals of Ontario, Canada (including the Federal courts and tribunals as applicable therein) to settle any disputes arising out of or in anyway related to these Terms, all documents incorporated by reference and your relationship with us.


If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Where a provision in these Terms is found to be unlawful, void or for any reason unenforceable, a court of competent jurisdiction may imply or impose a lawful or enforceable term which best reflects the intention of the provision, as originally drafted.

No Interpretation Against Drafter

If an ambiguity or question of intent arises with respect to any provision of these Terms, the Terms shall be construed as if drafted jointly by the parties and no presumption or burden of proof will arise favouring or disfavouring either party by virtue of authorship of any of the provisions of these Terms.

Waiver of Class Proceedings and Trial by Jury

To the extent permitted by law, you hereby waive your right to participate in any class action lawsuits against us, our contractors, employees, shareholders, successors, assigns and directors. To the extent permitted by law, you further waive any right to a trial by jury, should such a right exist, in relation to any legal dispute connected to or in any way arising out of these Terms.

Incorporation by Reference

All policies referred to in these Terms or anywhere on our Website or App are hereby incorporated by reference, including but not limited to, our Privacy Policy.


Though we would much rather you stay, you can stop using our Website and App at any time. Please contact us to learn more about cancelling your account. We reserve the right to suspend your account or access to our Website or App at any time, with or without cause, and with or without notice.

Your cancellation, suspension or termination of access to our Website or App shall not terminate this agreement. In particular, and without limiting the generality of the foregoing, any provision concerning the limitation of our liability, your indemnification obligations, settling disputes (including the jurisdiction and choice of law) shall remain binding.

Assignment of this Agreement

These Terms shall enure to the benefit of and is binding upon the parties and their respective successors and permitted assigns. You agree that we may assign this agreement to any successor or assignee, whether pursuant to the purchase of our Website and App, the transfer of control of Tapebook Ltd., or otherwise.

Right to Seek Injunction

Violation of these Terms may cause us irreparable harm and, therefore, you agree that we will be entitled to seek extraordinary relief including, but not limited to, temporary restraining orders, preliminary injunctions and permanent injunctions without the necessity of posting a bond or other security, in addition to and without prejudice to any other rights or remedies that we may have for a breach of these Terms.


Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

New App Features

Any new features that augment or enhance the current Website and App, including the release of new versions, new products or services, tools and resources, shall be subject to these Terms. Continued use of the Website and App after any such changes shall constitute your consent to such changes.

Apple App Store

By downloading the App from the Apple, Inc. ("Apple") App Store, you acknowledge and agree that:

  1. These Terms are between you and us. Apple is not a party to these Terms. To the extent these Terms conflict with the terms of the Apple App Store terms of service, any conflicts shall be resolved in favour of the Apple App Store terms of service.
  2. The license granted to you to use and access the App, in these Terms (above), is subject to Apple's usage rules and other terms and conditions set forth in the App Store terms of service.
  3. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
  4. In the event of any failure of the App to conform to any applicable warranty (if any warranty is granted or applies), you may notify Apple, and Apple will refund the purchase price for the App, if applicable. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, shall not be Apple's responsibility.
  5. Apple is not responsible for addressing any claims related to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the App's use of the HealthKit and HomeKit frameworks.
  6. Apple, shall not be liable or responsible for the investigation, defense, settlement and discharge of any intellectual property infringement claim related to the App.
  7. You hereby represent and warrant that (i) you are not located in a country that is subject to a United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country; and (ii) you are not listed on any United States government list of prohibited or restricted parties.
  8. In the course of using our App, you may be required or by your actions may be deemed, to consent to the terms of agreements provided by certain third party service providers, including but not limited to, payment processors, social media login account providers, credit card companies, banks, cellular and wireless data providers, network providers, voice over IP ("VoIP") networks and providers and internet service providers. You agree that nothing in those agreements shall, in any way, alter these Terms or your obligations hereunder. You agree that you shall not be in violation of any third party provider's terms of service or agreements, including for example, agreements with internet service provider(s), VoIP providers, and wireless data service providers, when using the App.
  9. Apple's subsidiaries are third party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

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